Danny Meyer is an Alchemist (and you can be too)

“A question that stymied me for years and years, a question I got almost anywhere I went, it seemed like every organization asked, ‘How do you manage to hire so many awesome people?’. “I said to look for fifty-one percenters, people who are emotionally wired to be happier themselves when they delivery happiness to you.” … Continue reading Danny Meyer is an Alchemist (and you can be too)

‘Peloton doesn’t offer discounts’

One of the challenges of running a business is seeing a business from the customer’s perspective. Internally your worldview is all website updates and payment processing, employees and benefits, and hiring and HR. Externally the customer wonders: does this do what I want? Enter jobs-to-be-done. Job-father Bob Moesta joined Customer Camp to conduct a mock-interview … Continue reading ‘Peloton doesn’t offer discounts’

The college admissions admission

We’re not really sure on the origin of Hanlon’s Razor, but the speculation (via Wikipedia) is Robert Heinlein’s (Heinlein ->Hanlon) story, Logic of Empire, “The character ‘Doc’ in Heinlein’s story described the ‘devil theory’ fallacy, explaining, ‘You have attributed conditions to villainy that simply result from stupidity.’” I’d remember it more and confuse it less … Continue reading The college admissions admission