[…] One of the things brought to light by Covid has been the balance between capacity and efficiency. In general, things with high excess capacity aren’t efficient and things with high efficiency lack excess capacity. Another way to think about capacity is as a margin of safety. […]
The Waiter's Pad 
[…] One of the things brought to light by Covid has been the balance between capacity and efficiency. In general, things with high excess capacity aren’t efficient and things with high efficiency lack excess capacity. Another way to think about capacity is as a margin of safety. […]
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