“We have every reason to believe,” said Jane McGonigal, “the future of work will be more like Fortnite than the kinds of office jobs that we have today.”
2020 results
I would wager that future response balances will have a COVID-19 influence to them. School for example, seems to be tilting more digital as both administration wants to appear technological, tools become cheaper to implement students, and external forces require it.
The Waiter's Pad 