These are ideas about communication after listening to The American Scandal Podcast about Ruby Ridge.
Trust and information make up communication.
Trust is the combination of quality and time. Quality is the depth of common experiences. Time is the lengths of common experiences. Relationships with frequent and deep experiences are strongest.
Information is idiosyncratic. People overlap in their understandings – to some extent. It’s difficult to convey “information” about black swans to someone who has only seen white swans.
Obstacles to communication.
- Time: quantity is its own quality.
- Quality: be vulnerable, deflate the ego, collaborate, be meaningful.
- Information: everyone is a Bayesian, but we all have different priors, observations, and probabilities.
Communication enablers.
- Speed: slow down and increase time, allow quality, and refine information.
- Gather their information: what assumptions have they made?
- Walk in their shoes: what direction does this information lead?
“Consumer profile” is a business-speak analogy. The less overlap with the groups communicating the more energy has to be put in the system.
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