I don’t check my home equity every day, goes a joke among the Vanguard-Buffett-DCA crowd, why should I check my stock portfolio? It’s a riff on the availability heuristic: if I think it, it’s important.
‘Home’ is super available. Vacation rentals, of someone’s home. A chunk of net worth is home. Neighbors move. During Covid we were stuck in our homes. People began to work from home. After Covid the home market exploded. After that rates ran up. ‘Home’ is everywhere.
Good copywriting, said Bob Bly, “enters the conversation people have in their mind.” Let’s look at a good Rocket Mortgage ad.
Transcript: “Buying a home? Rocket mortgage will cover one percent of your rate for the first year at no cost to you, saving you hundreds even thousands. With Inflation Buster that means more mini-vacations, a lot more lattes, and more date nights. Now imagine if rates drop within three years of your home purchase. You get exclusive savings when you refinance at that new lower rate. It’s more cash in your pocket. Save when you buy today and refinance tomorrow. Visit inflationbuster.com to get started.”
The good. Rapid fire: It’s not a house, it’s a home. One percent is a nice whole number, and worth more (psychologically) than 0.99999999%. First year… appeals to our myopia. More mini-vacations… highlight the opportunity cost. At no cost to you, and if rates drop… avoids our ambiguity aversion. Visit… as a call to action. 🧑🍳 😘
The bad. None!
The interesting. A picture is worth a thousand words, and this video is good.
We’ve tracked ‘average’ monthly home payments (1971-2022). On a four-hundred-fifty-thousand dollar home, Inflation Buster saves about $200 a month. Put another way, it’s a year of payments on a four-hundred-thousand dollar house instead of the more expensive one. None of that factors into this ad. It’s not the customer’s language.
Interest rates and home prices are not the important metrics. Only monthly payment matters. That’s the conversation in this ad.
I saw that ad! I immediately thought those people should go to prison. selling a product and sowing the expectation that rates could drop is maybe the most irresponsible ad I’ve seen, ever. worse than pharma ads I think, and less honest than most political ads.
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Worse than pharma and politics? Dang. You bring up a good point about seeding expectations.
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especially considering how many people took a similar bet in the early aughts and were ruined in 08 when rates went against them.
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That was certainly a “know it all” phase of my life and we effectively just paid double rent to own and maintain a house. 🙃
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